Interested in our services? Get in touch with us via the form below and we'll get back to you as soon as possible!
DAMAGED/INCORRECT ORDER: Please send us the following information to email@example.com in order for us to assist you as fast as possible!
1) photos of the damaged product
2) photos of the labels on the package as well as the packaging itself.(please keep ALL packaging if your product will need replacing as UPS requires this)
3) your order number
4) a brief description of missing/damaged items.
Interested in becoming a distributor? Send us an email to firstname.lastname@example.org letting us know and we will get back to you with pricing!
ALL order questions are to be addressed through email at email@example.com. Please allow 24-48 BUSINESS hours for a response. We do NOT accept returns at this time due to COVID. All sales are FINAL, there will be NO REFUNDS on any items at this time.
All orders will be fulfilled and shipped within 2-4 business days, major sales will result in extended processing time of up to 1 business week before fulfilment.Distributor orders will be fulfilled within 2-3 business weeks.
If you DO NOT provide an email you WILL NOT receive your TRACKING number or your invoice.
We DO NOT ship to PO Boxes- these orders will be refunded if a new mailing address Is not provided.
Please note- **Any orders sent "back to sender" due to an incorrect address will be refunded minus postal fees if any. If the customer wishes to have the order sent out again to a new address, a new order must be created. **
***Due to website error, some orders are not being charged the correct shipping rates. If there is a shipping rate discrepancy your order will be refunded with an explanation. At this time if your order is cancelled due to this we will honour any sale price you have used on a new order within 24 hours of cancellation, the new order must be placed with us directly through email at firstname.lastname@example.org so we can have the correct shipping charges added. If your order is not placed and paid for within 24 hours of cancellation we will not honour the sale price if there was one used in your original order. ***